- How long do you store the encryted data?
-
The retention period for encrypted data varies based on
the request settings, with a maximum duration of one
week or up to five downloads.
- I lost the download link, is there a way to retrieve it?
-
Unfortunately, if you lose the download link, recovery
of the data is not possible as we do not possess the
decryption key.
-
-
Yes, you can opt-in for email notifications to receive
updates when your file has been downloaded.
- How secure is SecureTransfer.link?
-
SecureTransfer.link employs the latest in encryption
technologies. For detailed information, please refer to our whitepaper
- Can I send files of any size or format?
-
Users with a free account can send files up to a maximum
size of 20 megabytes, encompassing any file formats.
- Who can access the files I send/receive?
-
Access to the files is exclusively limited to
individuals with whom you have shared the links.
- What happens if my recipient doesn't download the file within the set period?
-
If the file isn't downloaded within the specified
period, it will be automatically deleted along with the
download request.