- How long do you store the encryted data?
- The retention period for encrypted data varies based on the request settings, with a
maximum duration of one week or up to five downloads.
- I lost the download link, is there a way to retrieve it?
- Unfortunately, if you lose the download link, recovery of the data is not possible as we
do not possess the decryption key.
- Is there a way to track if my file has been downloaded?
- Yes, you can opt-in for email notifications to receive updates when your file has been
downloaded.
- How secure is SecureTransfer.link?
- SecureTransfer.link employs the latest in encryption technologies. For detailed
information, please refer to our whitepaper
- Can I send files of any size or format?
- Users with a free account can send files up to a maximum size of 20 megabytes,
encompassing any file formats.
- Who can access the files I send/receive?
- Access to the files is exclusively limited to individuals with whom you have shared the
links.
- What happens if my recipient doesn't download the file within the set period?
- If the file isn't downloaded within the specified period, it will be automatically
deleted along with the download request.